Services

JS Group provide a free callout service, we aim to repair your computer at your home and will only take it back to our workshop if we cannot fix it there and then.

Our mobile call out service means that you do not have to spend the time unplugging your computer and traveling miles to a computer store only to be told that it will take 14 days to be repaired. We will also repair your laptop or PC for a fraction of the cost of most large computer retailers.

Our engineers are available to visit you up to 9pm to assess and explain any problems and the solutions in plain english, we guarantee that we will satisfy your needs leaving you a happy customer!

For the real knowhow from your local IT experts, complete our Contact Form or contact us on 01772 624954.

Outside of the North West? Not a problem. JS Group can arrange a Next Day courier collection, who will collect your laptop and deliver it to our workshop, where we can perform full diagnostics and provide you with a full quotation within 24 hours. Fully Insured with Guaranteed repair turnaround times.

Laptop repair

In many cases we can repair your laptop saving you hundreds of pounds from the cost of a new one. Common faults that are easily repaired are:

LCD screen problems
Broken Hinges
Backlight problems
Overheating problems
Keyboard issues
Data Recovery
DC Power and Charging faults
Intermittent Power problems

All customer user data is backed up before repair work is begun including My Documents, My Pictures, My Music and Internet Favourites.

Our repair service is Fully Insured, 100% Safe and Secure with a Guaranteed repair time of 2 working days!

Before you buy a new laptop, give JS Group a call. We may be able to save you the cost of a new laptop.

PC Repair

Most computer problems are easy for our engineers to diagnose and repair on site, usually the problem is caused by software failure or a virus. Our engineers will try to diagnose the fault over the phone, give you a quotation and arrange a convenient time to call out to see you, we can then order any parts if needed and fix the problem where possible at your home.

Computer training

Our home computer training is a popular service. We can help you with simple training on how to use the internet to more complex spreadsheet functions and macro's. What ever your needs we can help. Call us today to discuss your needs.

Virus removal

Viruses are malicious programs that are usually downloaded by accident and effect your computer by spreading themselves through your hard drive and in the worst cases wiping all of your data from your computer.

Another common problem is a trojan horse. A Trojan horse, or trojan for short, is a term used to describe mal ware that appears, to the user, to perform a desirable function but, in fact, facilitates unauthorized access to the user's computer system by computer hackers. A common example of this is a popup from a website asking you to click to win a prize, this will then fool you into downloading a trojan horse allowing a hacker to access your private information.

Offering full Internet Security products from suppliers such as AVG and Kaspersky, protecting you from future threats and infections for your whole PC/Laptop family.

Broadband Setup

We can setup your home Broadband, Wireless connection and Router supplied by your internet provider. In most cases this is a simple job and can be done in one visit. To find out how much it will cost to setup your broadband call us today for a free quotation.

Software installation

We offer a range of software packages such as Microsoft office, upgrades to your operating system and anti virus software. We are usually able to supply and install any software that you require. If you are unsure of the program that you need we will be happy to advise you. Call us today for a free quotation.

Home Networking / Wireless Networking / Broadband Installation

As computers are becoming more common in the home we are installing more home networks for our customers. A network allows each of your computers to connect to each other and simultaneously connect to the internet. With a home network you can also connect several PC's or laptops you one printer saving the cost of multiple printers and inks. Setup a Wireless connection around the home for the whole family to use in a safe and secure environment.

JS GRoup - Computer Repair Preston